Delivery & returns
Delivery area and charges
Checkout checks the PIN codes configured by the store and displays the delivery charge in your quote. Our team confirms the delivery arrangements on WhatsApp before payment.
Dispatch and tracking
Your account shows confirmed, shipped and delivered updates when entered by the fulfilment team. Tracking details appear when available. Please confirm the expected delivery date with the team before accepting an order.
Cancellation, damaged items and refunds
Contact support with your order reference as soon as possible to request a cancellation or report an issue. Ask the team to confirm the applicable cancellation and refund terms before paying. The store owner must publish the approved time limits and process before opening online orders.